The Customer Knowledge Graph For the Modern Data Stack
Iceberg is a SnowcatCloud integration with Neo4j that enables organizations to own a customer knowledge graph.
Technology Partner
What is a Knowledge Graph?
In a hyper-connected world, connections between things are as important as the items themselves.
Business Use Cases
-
360 Customer View
-
Marketing Attribution
-
Account Based Marketing
-
Fraud Detection
-
Customer Centric Behavioral Analysis
-
Identity Resolution
-
Lead Scoring
-
Recommendation Engine
Why build a customer knowledge graph?
In a multi-device world, collecting behavioral customer data at the device level is only half the equation. To truly understand the customer, you need to aggregate events and tie them to the individual.
-
Link device behavioral data to the customer
-
Manage privacy at the customer level vs. device level
-
Get a complete view of the customer
-
Integrate the knowledge graph with other systems
Plug & Play
Bring your own Neo4j and build your customer graph faster and easier with plug and play integrations for Snowplow, FingerprintJS, Shopify, and H3 geospatial indexing system.
Customer Knowledge Graph
A Customer Knowledge Graph in Your Neo4j Instance
Iceberg provides you with an out-of-the-box rich and extensible customer knowledge graph model, ideal for creating a 360-degree view of the customer, marketing attribution, fraud detection, recommendation engine from your behavioral event data and offline events.
Iceberg can ingest multiple events sources ( see integrations), helping you build a rich customer knowledge graph, easier and faster.
Bring your Neo4j and connect your Snowplow event stream.
How it Works
How Iceberg Works
SnowcatCloud ingests Snowplow behavioral event-level data in real-time or from static data sources and continuously updates your Neo4j graph.
Pricing
SnowcatCloud Neo4j Integration
Customer Knowledge Graph for startups
-
Real-time
-
Up to 15 million hits/month
-
Uptime & data delivery SLA
-
Phone & Email support
Customer Knowledge Graph for small and medium-sized enterprises
-
Real-time
-
Up to 30 million hits/month
-
Uptime & data delivery SLA
-
Phone & Email support
Customer Knowledge Graph for the enterprise
-
Real-time
-
30+ million hits/month
-
Uptime & data delivery SLA
-
Phone & Email support